Enter the Next Phase of iGaming Powered by T1A & Salesforce
Join industry leaders in Malta for a half-day experience exploring how modern Agents, AI and Salesforce intelligent platforms are transforming customer engagement across iGaming industry.
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What you’ll experience
Live Salesforce solution demonstrations
Real-world use cases for iGaming
AI and Salesforce automation in action
Conversations with Salesforce and T1A experts
What to expect
A curated half-day experience designed for decision-makers, product leaders and customer experience innovators.
Participants will experience:
Live demonstrations of Salesforce-powered solutions tailored to iGaming
Practical use cases showing how to reach the next level with sales, support and marketing processes
Insights from Salesforce and T1A experts on digital transformation and AI-driven engagement
Networking with industry peers in an informal executive setting
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Agenda overview
10:00
Gathering & morning coffee
Welcome reception and networking
10:30
Opening remarks
Introduction to the event and overview of T1A and Salesforce collaboration
10:45
Data Foundations: Delivering trusted context for Agentic Enterprises
Learn how MuleSoft, Informatica and Data 360 work together to unlock, govern, and activate data across your agentic enterprise
11:15
Live demo: Service Cloud + Slack for iGaming
Discover how support teams can resolve player issues faster by managing cases, player status and communications with Salesforce and Slack synergy
12:00
Break
12:15
Live demo: Sales, Agentforce and Tableau
See how the Salesforce ecosystem enables organizations to manage KYC, AML processes, and lead conversion within a unified environment, supported by C-level dashboard
13:00
Live demo: Marketing Cloud
Customer engagement strategies for iGaming to drive acquisition, boost engagement, and improve retention
14:00
Closing notes & Networking Lunch
Key takeaways, lunch and networking
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