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Our preferred technologies

Process Intelligence

Expertise areas

Project types

Process Analysis uncovers the current state of a process, identifies bottlenecks and opportunities for optimization, and estimates their impact. It involves reviewing and refining the structure and behaviour of the process.

The outcome is a detailed process map in BPMN, along with a report that describes findings, provides optimization recommendations, and estimates the expected value.

For the processes that require regular monitoring and near real-time management, Process Mining can be implemented in the IT landscape (both on-premises and cloud). This integration enables:

- Regular updates for the dashboards and reports with key metrics
- Monitoring process changes to ensure continuous improvement
- Configuring alerts or predictions for prompt actions

Implementation project includes Process mining system configuration, integrations with source systems, process discovery and analysis, ETL and Dashboards development and triggers and automated actions configuration.

Process mining Center of Excellence (CoE) is a team that accumulates process mining expertise, leads process mining projects and promotes data-driven process improvements throughout the company. CoE setup & support projects include:

- Trainings for CoE & business roles, covering cover all stages of process mining projects, methodology best practices and software usage. We tailor the program to each client’s specific needs and goals based on our experience.

- Roadmap development and staff augmentation for existing CoE.

Task Mining is a set of techniques involving capturing and analyzing user interaction data with software applications in order to understand and document the tasks performed by users.
The project begins by deploying software that captures user interactions in business applications, such as file transfers, copy-pasting, and mouse clicks. The captured data is analyzed to identify patterns, bottlenecks, and areas for improvement.

Task Mining synergizes well with Process Mining especially if digital footprints in IT systems don't suffice for the real process map.

Process or Task Mining adoption in the company starts from the identification of opportunities - Discovery phase.
The project contains a set of process definition workshops to assess and select suitable processes for Process or Task Mining. Typically these processes should have a significant impact on the company's performance or be prone to inefficiencies or errors.

Discovery project allows digital maturity assessment and the creation of the effort-impact matrix for future implementations.

Process Intelligence

Project types

Process Analysis uncovers the current state of a process, identifies bottlenecks and opportunities for optimization, and estimates their impact. It involves reviewing and refining the structure and behaviour of the process.

The outcome is a detailed process map in BPMN, along with a report that describes findings, provides optimization recommendations, and estimates the expected value.

For the processes that require regular monitoring and near real-time management, Process Mining can be implemented in the IT landscape (both on-premises and cloud). This integration enables:

- Regular updates for the dashboards and reports with key metrics
- Monitoring process changes to ensure continuous improvement
- Configuring alerts or predictions for prompt actions

Implementation project includes Process mining system configuration, integrations with source systems, process discovery and analysis, ETL and Dashboards development and triggers and automated actions configuration.

Process mining Center of Excellence (CoE) is a team that accumulates process mining expertise, leads process mining projects and promotes data-driven process improvements throughout the company. CoE setup & support projects include:

- Trainings for CoE & business roles, covering cover all stages of process mining projects, methodology best practices and software usage. We tailor the program to each client’s specific needs and goals based on our experience.

- Roadmap development and staff augmentation for existing CoE.

Task Mining is a set of techniques involving capturing and analyzing user interaction data with software applications in order to understand and document the tasks performed by users.
The project begins by deploying software that captures user interactions in business applications, such as file transfers, copy-pasting, and mouse clicks. The captured data is analyzed to identify patterns, bottlenecks, and areas for improvement.

Task Mining synergizes well with Process Mining especially if digital footprints in IT systems don't suffice for the real process map.

Process or Task Mining adoption in the company starts from the identification of opportunities - Discovery phase.
The project contains a set of process definition workshops to assess and select suitable processes for Process or Task Mining. Typically these processes should have a significant impact on the company's performance or be prone to inefficiencies or errors.

Discovery project allows digital maturity assessment and the creation of the effort-impact matrix for future implementations.

Vendors
Preferred technologies from our profound knowledge

Expertise areas

Data engineering
CRM
Process intelligence
CLM
work with us