Rossum had already been using Salesforce for some time, but most of the capabilities of CPQ remained unutilized. To improve the quote-to-cash process and to provide customers with the best experience, Rossum and T1A elected to make Salesforce the single source of truth for the product catalog, price calculations and quote creation. It expected to reduce onboarding time of new Sales Reps up to 50% and increase sales efficiency by 30%.
Salesforce CPQ stands for configure, price and quote. It is a quotation tool for companies, which helps with providing accurate and the latest pricing for any given product configuration in any scenario. CPQ has impressive native capabilities that take into account all the required features, customizations, discounts, quantities, complex calculation logic and more, which allows the Sales Representatives and Account Executives to save time and effort when preparing Quotes for their customers.
Features and benefits of Salesforce CPQ include:
“The implementation of the full functionality of Salesforce CPQ significantly improved our experience with the platform. We now save a lot of time when creating new Quotes and are able to minimize human errors as well as having one source of truth and customer centric view on all services and prices,” says Viktoriia Lishchuk, Head of Business Operations at Rossum.