Both are popular options for managing customer relationships, but which one comes out on top? Let you be the judge of that. Join us as we explore the features, functionality, and strengths of each platform.
As you probably already know, both platforms offer basic CRM features such as Lead/ContactAccount/Opportunity management. Let's take a bit deeper look at the features of each platform and how they compare:
As you can see, both platforms offer a lot of features. However, non-availability of some of the advanced features in Upsales in comparison with Salesforce is obvious.
One of the strengths of Upsales not mentioned above is its user interface. It has a simple and intuitive design that makes it easy for users to navigate and find what they need.
However, when it comes to overall power and scalability, in our opinion Salesforce is the clear winner - as it is highly customizable, multi-cloud, has robust reporting and analytics capabilities, and a large and active user community that has created a vast array of plugins and integrations that can be used to extend the platform's functionality. Whether you are a small startup or a large enterprise, Salesforce can be customized to meet your specific needs. Objectively, Upsales is a less compelling choice when it comes to customization and automations.
Let’s talk about money. Salesforce and Upsales both offer a variety of licensing options based on the size of the company, the number of users, and the features needed. Currently, Salesforce Essentials package price is 25$ per user per month, while Upsales starting package price starts from 49$. Also, keep in mind integrators and the level of support you will receive from them (reach out to our implementation team for more information).
Ultimately, the choice between the two platforms will depend on the specific needs and goals of each business and the level of insights required for making data-driven decisions that can drive business growth. The budget that company is willing to invest in CRM implementation and further development, support, and scaling is a consideration point as well.
Read our post on what else in addition to choosing the platform you need to consider before you start your CRM implementation.
