By 2029, 40% of work at Fortune 1000 companies will be AI-first. That's just 4 years away. For organizations that haven't started this journey yet, the priority is how to implement AI effectively.Traditional software locked businesses into hardcoded workflows, fragmented systems, and reactive processes. Agentforce introduces a fundamentally different model:
- Multi-modal, dynamic conversations that adapt to context
- Deterministic yet flexible reasoning across structured and unstructured data
- Systems that act proactively, making decisions instead of waiting for commands
This is exactly what makes Agentforce different, and what was explored in depth during the "Turbocharge Your Business Growth with Salesforce" executive briefing, hosted by Salesforce, Databorn and T1A at Narcissus Hotel & Residence in Riyadh. The results already speak for themselves. Thousands of organizations across different regions are successfully using Agentforce today, delivering measurable business impact:
- $100M in annualized support savings
- $60M in annualized pipeline from early rollouts
- 15% increase in marketing website pipeline
- 68 000 employees empowered with agents in Slack
- 106 facilities supported 24/7 by autonomous agents
And this evolution is accelerating. "HYGAgentforce 360 adoption in the Middle East is accelerating at incredible speed. From Fintechs resolving complex cases to Real Estate developers nurturing leads and Retailers delivering hyper-personalization, our customers are actively building their 'digital brains' on Data 360. This is the future of business: fast ROI, rapid go-to-market and uncompromised customer-centricity", says Hesham Galal Abouelmagd, Agentforce AE, Salesforce.
This next phase is built on a powerful foundation: human expertise amplified by intelligent agents. "The companies that will win in 2026 and beyond are those that orchestrate humans and agents most effectively, - adds Alex Korykin, Manager BD&Sales, T1A. - So whether you're supporting customers, nurturing leads, managing events or onboarding employees, there's already an agentic pattern capable of transforming how your organization operates. And we are proud to serve as a partner to those who are ready to move from traditional to agentic operations".
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