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Agentforce FDE Ready: Making Agents Matter

Oct 30, 2026
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2 min.
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CRM
Author
T1A

Agents go live every day, but far fewer actually get adopted. Our colleagues Alexandra Korn, Malika Kakhirmanova, Kirill Dreljuš, Aleksandr Nagibin and Kirill Kravchenko joined the final day of Agentforce FDE Ready: Making Agents Matter, Salesforce's in-person workshop for selected partner consultants. Three intense days – and they will come back with a different way of looking at agent projects!

Day 1: Business value. How to qualify the right use cases, tie KPIs to real outcomes, prove ROI, and plan the Agent Care Plan so agents stay healthy after launch.

Day 2: Hands-on. Agentforce Builder, RAG and unstructured data, Data 360 and Intelligent Context, omnichannel opportunities across Slack, WhatsApp and Voice, and a first look at the roadmap.

Day 3: What right agentic architecture looks like, real customer cases, guardrails and RAG best practices.

The room itself is a highlight: consultants from different firms trading war stories and challenging each other's approaches. And getting a seat wasn't a walk-in! Everyone first earned Data 360 Consultant, Agentforce Specialist, Agentblazer Legend status and the Implementation Readiness courses. Congratulations on the commitment!

Now comes the best part: bringing it all to our customers. We'll help you pick the right use case, measure what matters and keep your agent working long after launch. Got questions? Contact us: hello@t1a.com

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Data engineering
CRM
Process intelligence
CLM
work with us