At T1A, our Process Intelligence team recently explored a challenge most companies know all too well: contract approvals that take longer than they should. Manual workarounds, unclear statuses, and scattered risk checks – they all add up.

Our Senior PI Consultant Liliya Minibaeva and Delivery Manager Mariia Vladimirova examined how these approvals actually run (spoiler: very different from the documented process!). With Process Mining and AI analytics, they traced the hidden detours and showed how to bring approvals back on track.

In this video, we’ll walk you through:

• What really slows down approval cycles (it’s rarely just the software);
• Why important business events get lost in comments and emails;
• The impact of AI-driven analysis on making the process transparent;
• The results: faster decisions, better risk management, and workflows that actually work.

If you’ve ever wondered why your processes on paper don’t match reality, this story is worth a look.